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FAQ

What is required of an installation company?
A company must be licensed and insured in order to install on your property. This protects not only you but the company as well from claims. All our contractors and crews are licensed and fully insured for liability, property damage and workman’s compensation.

Do I need to pull my own building permits?
Depending on the project American Backyard Concepts will obtain all necessary permits through the appropriate building departments. If it is necessary to obtain a variance, those fees are paid separately by the homeowners. We will also prepare plans for the Homeowner’s Architectural Committee.

How do I differentiate between companies?
Research the company as well as affiliates. American Backyard Concepts is affiliated with American Pools and Spas, established in 1999. Although the company has been recently established under its own entity, we have been in the business building pools and these products for over 15 years.

Do you subcontract out the work or handle yourself?
We handle all of the work in house. The products are manufactured on site and delivery by our expert installers at your home.

What is the warranty on the products?
Our warranty covers defects in materials and workmanship for a period of three years from the day of completion. We stand behind all the products we sell.

 

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